Smart meter rollout faces hurdles: Connectivity, awareness, billing fears

Smart meter installations face significant barriers due to its alignment with outdated utility infrastructure, unreliable connectivity, low awareness, slow and cumbersome procurement process, misconceptions about billing, and privacy concerns, according to a survey from the Confederation of Indian Industry (CII).Complex and fragmented regulatory frameworks, which lead to delays in project approvals and implementation and slow cumbersome procurement processes, is also a concern among some respondents.The findings are based on the responses received from a poll conducted among the participants of CII Smart Meter Conference held on May 6. However, there was an optimistic view around smart meters and its usage in India, according to the survey. The respondents suggested mandating smart meter rollouts through clear regulatory directives and empowering consumers with data visibility, accurate billing, and prompt grievance redressal.