United Airlines Refreshes App With New Features for Connecting Flights

The app update expands on United’s use of AI to help customers make connecting flights on time.

United Airlines is updating its app with new features meant to help customers find their connecting flights.

A separate section in the app will include a countdown to the connecting flight, directions to the gate with estimated walk times, real-time status updates, and tips for longer layovers.

“These features are part of our larger customer experience strategy that’s based on being radically transparent with o