The Welfare Pension cannot be collected from these cards; they must be renewed.

Like any bank card, Banco del Bienestar cards have an expiration date . When this date arrives, the card stops working, meaning you'll no longer be able to withdraw money, make purchases, or receive deposits, including your bimonthly Bienestar pension .

This social program, promoted by the Mexican government, provides 6,000 pesos every two months to adults over 65. Since the banking process began, the use of these cards has become mandatory. Therefore, it is important for each beneficiary to be aware of their validity.

The quickest way to check this is by checking the front of the card . It shows the date in MM/YY format, meaning the expiration month and year . For example:

• If your card says “09/25” , it means it will be valid until September 2025 .
• Starting in October , it will no longer work for any procedure.

Banco del Bienestar recommends visiting a branch in advance to renew your balance free of charge. During periods of high demand or close to deposit dates, lines can be long, so it's best not to wait until the last minute.

In addition, the bank usually notifies beneficiaries when their card needs to be renewed, indicating the date, place, and time to pick up the new card.

It's important to note that this process is completely free; you don't need to pay anything or share your personal information with strangers.

You can visit your nearest Banco del Bienestar branch or check your current module online. Renewal dates and service locations in each state are posted on the Mexican Government website. Find out here: https://www.gob.mx/bienestar

In case of theft or loss , these are the steps to follow:

• Call 800 900 2000 to report it.
• Have your CURP and INE on hand.
• Save the folio number they give you.
• Also call the Ministry of Welfare at 800 639 42 64.
• Wait for notification to pick up your new card.

When you receive your new card, keep the delivery receipt, as it may be useful if there are any problems with your deposits.

In addition to the natural expiration date, changing your card allows you to update:

• The security number (CVV).
• The internal chip.
• Fraud protection technology.

All of this is intended to keep your money safe and ensure you can collect your money without any issues.

The Mexican government and Banco del Bienestar have issued several measures to prevent fraud:

• Do not share your personal information over the phone or on social media.
• Don't pay for processing, activation, or card delivery.
• Check all information on official government sites.
• Be wary of calls or messages asking for your bank details.

If you're a beneficiary of the Welfare Pension, check your card as soon as possible. Renewal is quick, free, and essential to continue receiving your support without interruption.